GroundProbe have opened a dedicated Geotechnical Support Service (GSS) monitoring centre in Belo Horizonte, Brazil to better serve our growing Brazilian customer base. The centre will provide 24/7 real-time remote radar and laser monitoring services for mine slopes and tailings dams. The centre joins our two existing high-tech monitoring centres in Santiago, Chile, and Balikpapan, […]
READ MOREGeotechnical Support Services
To ensure our technologies are always operating at their maximum potential and our customers are getting the most out of their assets, GroundProbe has a team of highly experienced Geotechnical Engineers, Geotechnical Support Services (GSS). GSS is a world-class global support network that assists our customers with effective slope stability and underground risk management through […]
READ MORECelebrating our Successes
Our cutting-edge technology, continual focus on innovation and persistent emphasis on meeting customer needs has won us a long list of national and international awards. From #1 Most Innovative Company to Good Design Awards to Engineering Excellence, GroundProbe has proudly been recognised by our peers, innovation specialists and industry experts alike. These awards range across […]
READ MOREProviding the Right Solution that Delivers Certainty and Confidence
Providing the right solution — not a one-size-fits-all product — that delivers certainty and confidence, is something we strongly believe in at GroundProbe. With the broadest range of technologies and services, and a truly global footprint of support, only GroundProbe can offer a complete, tailored solution. “Geotechnical monitoring is nuanced and no one product or […]
READ MOREIncreased Levels of Support with WebUpload
GroundProbe can offer increased levels of support with remote data access. We encourage all our customers to activate WebUpload, a utility program used in conjunction with our industry-leading software. It’s what allows our Customer Support Desk, Proactive Support Desk and Geotechnical Engineers to view your radar data and diagnostics, and in doing so, provide remote […]
READ MOREDedicated Proactive Support Through Advanced Data Analytics
GroundProbe runs a comprehensive proactive support program to increase the uptime of our systems and ensure less hassle for our customers. It forms an integral part of our industry-leading reliability engineering program. The program is a dedicated, separately-resourced support service, staffed by committed officers fully equipped with the skills and training required to perform this […]
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